"Advanced logistics and trade solutions for your wines and spirits business"

welcome / home   wines / tequilas  prizes / contact

 

suppliers

guidelines

procedures

advertising

payment

news

 

 

 

This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

 

bulletWho is LCBO?
bulletHow do I become a supplier?
bulletWhere can I find the exclusive agent format letter?
bulletHow could I submit the information of my products through the NISS ?
bulletWhat is the Product Needs Call?
bulletHow long do I have to wait for the first order and how many days do I have to wait for the payment?

   

Who is LCBO?

The LCBO (Liquor Control Board of Ontario) is everyone's favorite monopoly and the only game in town for retail wines, spirits, beer, coolers sales. Sales up to 4.13 billion dollars in 2008.
LCBO stores are stocked to the ceiling with major and lesser-known spirits and fine wines from more than 60 countries. Most locations also sell ciders and select beers. You'll always find well-stocked shelves of fashionable products (ice wines, coolers, mixed cocktails). All stores have refrigerated sections, and a selection of gift items. 

 

Back to Top

   

How do I become a supplier?

The procedure to become a supplier requires relevant information from the production facilities, history, area, varietals, vintages, agaves and a detail list that involves important information of the product.

The step to register the winery is to assign your exclusive agent with LCBO in the province of Ontario. This is done by filling up a format letter that we would kindly send to you. This letter shall be returned to our corporative branch in Hamilton along with brochures, labels and a company letterhead presentation.  

 

Back to Top

   

Where can I find the exclusive agent format letter?

click here...

Back to Top

   

How could I submit the information of my products through the NISS?

NISS is a web-based implement that agents use to view LCBO Product Needs letters and to submit new products for evaluation. The system allows the LCBO's Product Management area to log, track and support or reject the submissions. Agents  are notified via email of any modifications to their application, and whether or not their product has been accepted or declined.

 

Back to Top

   

What is the product needs Call?

The Product Needs Call is a letter sent out by the appropriate category manager requesting new product submission. To participate we would need exact information regarding product package data, scores, awards, accolades, prizes and a detail taste description. Agents with suitable products may make a submission according to the timetable outlined in the Product Needs Letter. The LCBO decides which products to purchase following a comprehensive competitive review of the submissions. During our review, LCBO considers the key elements of product quality, pricing, sales forecasts, product packaging, payment terms and overall marketing support.

 

Back to Top

   

How long do I have to wait for the first order and how many days do I have to wait for the payment?

The Schedule of Product Requirements details:

Product Categories & Parameters
Pre-Submission Deadlines
Call Back Deadlines
Sample Deadlines
Tasting Dates

All these procedures take up to four weeks.

If accepted LCBO makes the logistics arrangements and sends the purchase Order with the proposed payment by the supplier.

Back to Top

 

 

 

 

policies / terms and conditions / FAQ

Questions regarding this web site should be directed to info@winespiritstrade.com
Copyright © 2009 Wines & Spirits Canada. All rights reserved.
Last modified: 08/15/09.